1. Information We Collect
We may collect the following types of personal information:
- Name, address, email address, and phone number
- Date of birth
- Employment and financial details relevant to your claim
- Superannuation or insurance policy details
- Any additional information you provide through our forms, phone calls, emails, or consultations
We also automatically collect certain data from your device:
- IP address
- Browser type and operating system
- Pages visited and usage behavior (via cookies and analytics)
2. How We Use Your Information
We use your information to:
- Assess your eligibility for claims
- Provide legal advice or refer your case to a partner legal firm
- Communicate with you regarding your inquiry or claim
- Improve our services and website performance
- Meet legal and regulatory obligations
3. Sharing Your Information
We do not sell your personal information. We may share it with:
- Partner law firms or legal service providers to assist with your claim
- Government authorities if legally required
- Third-party service providers who help manage our website and communication tools (e.g., email platforms, CRM systems)
All third parties are required to handle your data securely and confidentially.
4. Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve your experience and gather usage statistics. You can adjust your browser settings to disable cookies, but this may affect functionality.
6. Access and Correction
You may request access to your personal information or ask us to correct it if it is inaccurate, incomplete, or outdated. Contact us using the details below.
7. Your Rights
Depending on your location, you may have rights to:
- Access the personal data we hold about you
- Request deletion or correction of your data
- Withdraw consent to data processing
We will respond to such requests in accordance with applicable law.
8. Changes to This Policy
We may update this Privacy Policy occasionally. The latest version will always be posted on our website.